We need your help to gather real-world statistics about IT in the UK - what works, what doesn't, and what happens when things go wrong. Tell us about your experiences with suppliers, services and equipment - in exchange, we're compiling the definitive report on who's hitting the mark and who's falling short.

This survey will give us all unbiased and accurate information with which to understand, plan and negotiate the realities of making IT work. By filling it in, you're helping to take back control of the industry - and by way of saying thanks, we'll email the results to everyone who takes part, ahead of publication. We want you to share in this unique industry insight.

Rupert Goodwins, editor, ZDNet UK